Frequently Asked Questions
Where's EXTRA EXTRA based out of?San Francisco.
Our business operations happen in wonderful Noe Valley.
Our chili crunch is made on Treasure Island, overlooking the city and Bay Lights.
When will you offer EXTRA Spice and EXTRA Crunch?When they’re perfect and when we feel we can make more than one variant at a time with high quality. There’s a lot involved!
We know you want it.
What can I do to help EXTRA EXTRA?Two things:
Give us feedback. Send us messages on Instagram and tell us what you think and what you want!
Tell your friends about us!
How can I cancel my subscription?At the top of the site, there’s a login button or a three bar menu that, once clicked, will show a login button.
When you log in, you’ll see the ability to cancel your subscription.
Or contact carter@extraextracrunch.com
Can I stock EXTRA EXTRA in my restaurant or bar?You sure can! Just reach out to carter@extraextracrunch.com and we can discuss special pricing.
Why is shipping so expensive?We know! We don’t like it.
The answer is that we’re small and not big enough to negotiate better shipping rates like big brands.
But if you’re based in SF, we offer $4 delivery and it’s our dream to sell at the Noe Valley Farmers market.
How do "Editions" work?We make EXTRA EXTRA in small batches each month. There’s no “constantly moving” production line or product sitting on the shelves for months waiting for you to buy it. We make everything as you order it for exceptional freshness.
Minor variations in batches a sign of handcrafted quality.
Do you really love EXTRA EXTRA?Seriously? Yes. We eat… so much of it.
How's Earl?
He’s just a little baby!